Contact Us

This Contact Us page keeps Jrpxf customer support details, business identity, and official contact routes in one place.

OUR IDENTITY

Legal Business Name: 18200 US 441, LLC
Store Name: Jrpxf
Physical Business Address: 13454 White Cypress Road, Astatula, FL 34705, United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@jrpxf.my
Business Phone Number: +1 (209) 973-7961

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review.